Independence and Wellbeing for Guildford and Waverley residents

Independence and Wellbeing for Guildford and Waverley residents

This information has been compiled taking every care to ensure its accuracy. If you find that any of this information is incorrect or out of date, please contact the Guildford and Waverley Integrated Care Partnership, Independence and Prevention Team at Surrey Heartlands  (details below) or visit our get in touch page.

Tips to help you stay well

  1. Eat as healthy as possible. The Eatwell Guide, shows how much of what we eat overall, should come from each food group to achieve a healthy, balanced diet.
  2. Stay hydrated. Drink at least six to eight cups of fluid a day.
  3. Stay active. There are various exercise classes available that you can follow on line to help you build and maintain strength and balance. Active Surrey have some very useful links on their website with various exercises that you can follow at home. Please visit for more details.
  4. Maintain your health and wellbeing. Supported by the Health and Wellbeing Board, provides self-care information, as well as signposting to local services available to you as a Surrey resident.

Guildford and Waverley Health and Wellbeing Pack

The Guildford and Waverley Health and Wellbeing Pack, provides lots of useful advice about health, wellbeing and falls prevention, along with information about local services available to support you and keep you living independently in the community.

A hard copy of the pack is available from the Independence and Prevention Team.

Download and print your copy below:

Handy Person Scheme

The Handy Person Scheme may be able to assist you with small works to your property such as installing key safes, half steps, external galvanised rails, bannister rails and grab rails. A free home safety check is also offered to identify any potential falls risks. Some of the smaller installations listed above are free and the team can support individuals to apply for disabled facility grants when more significant adaptations to their property are required.

Check out Guildford Borough Council's Handy Person Scheme video.

For more information, please contact:

Careline Community Alarm

A pendant alarm is ideal if you fall frequently or live on your own. It will prevent you from lying on the floor for long periods of time after a fall.

Careline is a 24 hour emergency call system, where you can simply press a button in an emergency and an alarm call will be sent to the alarm centre, which is staffed 24 hours a day, 365 days a year. An initial trail period is offered free of charge to Guildford residents.

Additional equipment is available such as smoke alarms, pill dispensers, bed sensors and falls detectors.

Safe and Well Home Visits

Free Safe and Well home visits are carried out by Surrey Fire and Rescue Service. They combine home safety checks to help reduce the risk of a fire in your home, and where appropriate, you will also be offered information to help improve your wellbeing, enabling you to live safer and more independently. 

For more information:

Local voluntary car schemes

Good Neighbours schemes operate across Surrey taking people to and from hospital, GP and other health appointments. Some groups offer befriending, shopping, library book and prescription collections, or run lunch and social clubs. It is always worth asking if a Good Neighbours group can help you.

To find your nearest scheme:

Local borough council transport schemes

Guildford Community Transport provides a variety of services to residents such as dial a ride, door to store, social trips and transport to social centres for older people. For more information:

Hoppa Community Transport provides a number of door-to-door transport services within Cranleigh, Godalming and Haslemere and many surrounding villages. There are some scheduled bus stop routes, all of which are wheelchair accessible and available to residents of Waverley. All drivers are fully trained; DBS (Disclosure and Barring Service) checked and paid employees of Hoppa.

To use the Hoppa service (with the exception of the scheduled services) you must first register as a member. Registering is free and can be done via: